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How to Communicate with Diplomacy and Tact

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Course Information

Have you ever been awed by someone who always seems to know what to say and how to say it in any situation? They know how to communicate with diplomacy, tact and confidence; and now you can acquire these same skills at this new seminar.

You'll gain dexterity and grace in dealing with new or trying situations; recognise how you come across to others; speak honestly and confidently; become conscious of body language; master your emotions; give and receive criticism constructively; present yourself as powerful - not intimidating; and say what you need to say without offending or creating conflict. After completing this 2-day programme you'll be able to say anything to anybody in ways that influence outcomes and create cooperation.



Language: English

 

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Location

North Sydney Harbourview Hotel
17 Blue St
Sydney, New South Wales 2060
Australia
1800 088 077
 

Who Should Attend

Professionals at all levels who want to build confidence, credibility, and communicate diplomatically to create powerful relationships.
 


 

 

Outline

Module 1 
Recognise the Importance of Attitude and Image
 
Module 2
Increase Credibility Through Your Words and Actions
 
Module 3
Think On Your Feet (and keep your foot out of your mouth)
 
Module 4
Build Rapport and Strengthen Your Relationships
 
Module 5
Cultivate Power Without Being Intimidating
 
 
 
 

1.4 CEUs
 

13 RCHs
 
 

Unit 5, 29 Riverview Terrace, Brisbane, New South Wales 4068, AU
P:1800 088 077

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